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Report Your Card as Lost or Stolen


It's important to report your debit and credit cards as lost or stolen the moment that you realize that they are no longer in your possession. Please see below for a list of numbers to contact in this case.

Report a Lost/Stolen Card

MasterCard Debit Card
(859) 231-9300 or (800) 432-7393, option 5 (during business hours)
(800) 472-3272 (after business hours)

Visa Credit Card
(859) 231-9300 or (800) 432-7393 option 5 (during business hours)
(800) 449-7728 (after business hours)
(727) 299-2449 (out of the country)

Visa Credit Card

Customer Service (855) 519-9868
Lost / Stolen (800) 449-7728 (after business hours)
Lost / Stolen (727) 299-2449 (out of the country)
Card Activation (800) 562-1337

   
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